DeliTrack Desk Delivery scheduling
Delivery dates, material items and approvals in one digital process for customers and dispatch.
- Booking in the calendar with permitted time slots
- Approval or rejection per material item
- Status e-mails with sending log
How DeliTrack Desk works
From request to confirmed delivery slot
DeliTrack Desk guides customers and dispatch through one shared process for delivery slots. Scroll through the key steps.
Request
Request delivery slots online
Your customer chooses a date and time slot and enters every material in the delivery. Fraction, quantity, unit and container end up in one request.
Inbox
Decide on each item separately
Open requests appear in the dispatch inbox. You approve items individually, reject them with a reason or propose a different date.
Calendar
Every slot with its status
Month, week and day views show where each request stands: confirmed, partly confirmed, rejected or with a proposal for a different date.
Confirmation
Keep customers informed automatically
Your customers receive automatic emails about the status of their request. Dispatch can trace every message in the email log.
A clear process for customers and dispatch
Plan deliveries, reduce queries, ease the load on dispatch.
Digital booking
Monthly, weekly and daily views with permitted time slots. Weekends and public holidays are blocked.
Multiple items
Several materials per delivery, with search by material number or fraction name.
Decision per item
Each item individually open, approved or rejected, with a reason where needed.
Alternative dates
Suggest a different date in a few clicks, and the customer gets immediate feedback.
Status e-mails
Automatic updates to customers, traceable in the e-mail log.
Users and security
Invitations, units, user management and two-factor login.
Less coordination, more overview in delivery planning
Instead of coordinating dates by phone, scattered e-mails and spreadsheets, DeliTrack Desk guides everyone through a traceable process, from invitation to confirmed delivery.
- Helpful when many booking requests arrive by phone or e-mail
- Deliveries from several fractions in one transaction
- Adaptable to time slots, master data and e-mail templates
How DeliTrack Desk works
Four steps from invitation to confirmed delivery.
Invite companies
Dispatch creates a single-use registration link.
Request delivery
The customer selects the date and time slot and enters all materials for the delivery.
Decide on items
Dispatch approves or rejects items individually, or suggests a different date.
Communicate status
Customers see the status in the calendar and receive automatic e-mails.
For businesses with plannable delivery slots
Wherever material details are checked before delivery.
Waste disposal companies and landfills
Bundle booking requests and check each fraction before delivery.
Recycling and recyclables centres
Manage time slots and keep customers reliably informed about changes.
Production sites
Make deliveries plannable and create a traceable history for dispatch and support.
Frequently asked questions about DeliTrack Desk
View all questions Opens the page with all answers to frequently asked questionsCan dispatch reject individual material items?
Yes. Each item can be approved individually or rejected with a reason. If needed, dispatch proposes a different date, and the customer is informed by e-mail.
How do customers get an account in DeliTrack Desk?
Dispatch creates a single-use registration link, either general or tied to an e-mail address. After registration and e-mail confirmation, the company account is ready to use.
Your delivery planning, digital and customer-friendly
Show us how you work today. Together we will check how DeliTrack Desk can map your process.